Are you aware that it’s simple to finish nearly all your DSHS online businesses or via phone?

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Effective March 26, 2020. Complete solutions will also be available by phone through the consumer Service Contact Center at 877-501-2233:

  • Submit an application for benefits or complete eligibility review without filling in a paper or form that is online
  • Complete a job interview for advantages
  • Get situation information or report changes
  • Complete a mid-certification review
  • Request an upgraded EBT card
  • Reach a WorkFirst instance supervisor or social worker

A couple of in-person solutions can be purchased in CSO lobbies for a restricted quantity of clients to get:

  • An EBT card, once the person has basic distribution mail solutions just as well as certain expedited food recipients. All the other EBT cards is supposed to be mailed from the merchant or through an office mail process that is local. Customers may contact EBT customer support at 888-328-9271 for EBT card replacements.
  • Crisis support solutions, whenever mailing those ongoing services just isn’t an alternative.

Clients may continue steadily to fall off paperwork via drop containers, where available. Paperwork will soon be acquired daily and routed for processing.

  • Consumers can submit applications, reviews and mid-certifications online for system help. They are able to also report modifications and find other services that are local.

Services Available On The Internet

Make an application for benefits, submit your report or review modifications anytime! It is possible to access these solutions from anywhere with online access — such as for example a property computer, regional collection or community center.

Phone |877-501-2233

Phone services is going to be available from 8 a.m. – 5 p.m. Every working day. Give us a call at 877-501-2233 Monday – Friday. Hours for interviews are 8 a.m. – 3 p.m.

Our greatest amount times are amongst the hours of 11 a.m. And 3 p.m., on Mondays and in the very first and final three workdays regarding the thirty days. In the event that you call over these times, you might experience delays.

By calling this number, it is possible to:

  • Get report and information changes about all of your advantages
  • Before 3 p.m.: Complete your meeting for money or meals (application/eligibility review/mid-certification review)
  • Do your review for medical
  • Demand an EBT Substitution Card
  • Access our automatic Answer Phone system twenty four hours every single day

In-person (locate office in your area)

Day Walk-in services are available from 8 a.m. To 5 p.m. Every business. Clients obtaining advantages whom sign in by 3 p.m. Will likely be offered that day. Lobby Navigators can be found until 5 p.m. To help clients with routine products, such as for example paperwork fall off and online solutions.

Hours of procedure: Monday – Friday 8 a.m. To 5 day that is p.m. Same solutions: Monday – Friday 8 a.m. To 3 p.m.
EBT issuance: Monday – Friday 10 a.m. To 2 p.m.
Replacement EBT cards are released by mail. Phone 1-888-328-9271 to request an upgraded card.

Services for sale in the local workplace

Keep in mind, almost all of the following solutions can additionally be completed online or by phone:

Day Walk-in www.hookupwebsites.org/interracialcupid-review services are available from 8 a.m. To 5 p.m. Every business. Clients obtaining benefits who sign in by 3 p.m. Will soon be offered that day. Lobby Navigators can be obtained until 5 p.m. To help clients with routine products, such as for instance paperwork fall off and online services.